Scribernet  believes in comprehensive customer service, which will continue long after the initial implementation is completed.  Scribernet also provides a single point of contact for both dictation and transcription and Electronic Patient Record issues. Our services are tailored for the individual client, ensuring a transcription format that conforms to your requirements.  All of our methods are focused toward streamlining our client's documentation process. The main objective is to minimize or eliminate any disruption or change of procedures at the physicians office.We work with you to understand your present medical records system, computer network, operational procedures, and budgetary considerations. Scribernet's goal is to give you control over the entire medical transcription process. We customize our services to fit into your practice style rather than force you to our methods

We have the following support options in place:

EPR: Scribernet supports your growth towards an Electronic Patient Record by providing upload capability to a 
patient database kept at the Scribernet website that can over time become your primary patient record repository. 

Our EPR provides standard Patient Reports by doctor, by patient and by date
The records can be searched by date, 
patient name, doctors name, etc., which makes retrieval effortless and saves you time in storing and categorizing 
the records.
Also, Hospitals and doctors will be able to track the status of their dictations 24 hours per day through 
our web site.

Customise Options

We will design  the transcribed reports to efficiently integrate with your patients record system. Scribernet provides 
many standard report types, such as office and progress notes, operative reports, and many inpatient  reports.
We 
will use your formats and templates and incorporate your logos and stationary. 
Use our standards, or we  can 
develop customreports for your practice.
 Using the combination of document and dictation templates, the physician 
can now build extremely complex reports, reducing dictation time. Setting up templates is part of the service - a 
service  designed for doctors by doctors in ourstaff. For an example, please click here.

As for our standard reports: 

  • We provide, as routine, daily dictation and transcription logs, available on the web
  • Our financial reports itemize line charges per document, itemized by date, by author. This is available on the web and is also emailed to you every two weeks

Dictation options

We provide you with easy, accessible tools for your daily dictation. Most of our clients prefer the handheld units however, Scribernet's Phonescriber systems also support dictation through your telephone. Scribernet's staff will work with you to customize the best solution for you. 

Other options: 

  • We provide the ability to sign documents electronically
  • We provide the ability to upload patient demographics and ID's and author   Dictating author need only enter client/patient ID, details then are automatically filled in.
  • Our technical and support staff is on standby to support you during all normal business hours. All you have to do is to send an e-mail or just call.